Grind & Brew

To ensure a comprehensive post-purchase support experience, we meticulously crafted a range of unboxing and how-to videos tailored to Breville's Grinder and Brewer series. These videos were not only based on common queries gathered from Breville call centres and online searches but were also created with a deep understanding of customers' needs and pain points.

Each video was laser-focused on addressing specific concerns and providing practical solutions. Whether it was setting up the appliance, adjusting grind settings, or troubleshooting common issues, our content aimed to empower customers with the knowledge and confidence to use their Breville products effectively. By offering clear and concise instructions, along with insightful tips and tricks, we aimed to ensure that every purchaser could get the most out of their investment and enjoy a seamless brewing experience at home.